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Canadians’ Perceptions of e-Prescribing

Did you know 82% of Canadians would like to have a prescription sent electronically to their pharmacy by their physician?

Every year, Canada Health Infoway conducts a survey of Canadians to find out about their perceptions of digital health, including e-prescribing. We also partner with organizations, such as the Canadian Medical Association, to learn about clinicians’ views about e-prescribing. Here are some of the key findings.

What Physicians Think

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Physicians also see the benefits of e-prescribing.

  • There's more than 750 million prescriptions dispensed in Canada annually.
  • 43% of physicians still use fax to send prescriptions to a pharmacy.
  • 66% of physicians say that virtual care makes prescription renewal easy.

Lost & Damaged Prescriptions

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Paper and faxed prescriptions can easily be tampered with. They can also get lost or damaged.

  • Over 4 million Canadians who admit to losing or damaging a prescription:
    • More than 400,000 of those were taken for a spin in the wash.
    • Approximately 140,000 of those individuals report dropping them in a puddle and requiring a new one.
    • Nearly 90,000 people reported that their prescriptions were eaten by dogs.

This could have serious consequences, as 700,000 Canadians decided to go without, as a result of a lost prescription, potentially foregoing needed medication.